Shelby is a grief guide, podcast host, and author of Your Grief, Your Way and Permission to Grieve. In 2020, she founded Life After Loss Academy, an online course and community that has helped dozens of grievers grow and find their way after death, divorce, diagnosis, and other major life transitions. Following her mother’s death in 2013, Shelby began calling herself a “student of grief” and now devotes her days to reading, writing, and speaking about loss. As Help Texts' Head of Content, Shelby makes text messages an art form. She also crafts beautiful blog posts, marketing materials and subscriber support scripts that capture the deep expertise and thoughtfulness that sit at the heart of Help Texts.