How to talk about and invite people to try text support

Scripts for Help Texts clients and partners

We know it can be hard at first, to feel comfortable offering text support to people, especially when they're grieving. Here are some easy scripts and suggestions for offering text support to grievers and others facing life challenges.

The simplest thing right now that might be helpful is to start receiving our texts. We will send you just a few messages a week and you can stop anytime.

Right now might not feel like the time for counselling or groups, and that's okay. We have a texting service that's really gentle - just supportive messages delivered to your phone. No replies needed, and you can stop at any time.

We know grief is exhausting. Our text service is designed to be easy - we send you messages, you read them when you're ready. That's it. Would you like to sign up?

Our new texting service is easy, private, and simple; we send gentle and supportive text messages to you each week, with tips and suggestions as you grieve/face this challenge.

It only takes a few minutes to sign up. Would you like me to sit with you as you sign up? I’m happy to help.

We have gentle text messages we can send you about grief and coping. They're free and don't require anything from you.

We have a free texting service that sends a few grief support messages each week. Would that be helpful? People like it because they can read the messages when they're ready.

Here are some suggestions for introducing Help Texts to someone in early grief (first days/weeks).

I know everything feels overwhelming right now. One thing we can do that doesn't require much from you is add you to our text service - we will text you gentle support that you can read and reflect on whenever you’re ready.

Can we sign you up for our texting service? You'll receive gentle text messages with grief support a few times each week.

The easiest step right now is our texting service - we'll send you supportive grief messages each week to let you know you're not alone.

You don't need to decide about counselling or groups today. In the meantime, we do have a really easy texting service, where we send you a few supportive text messages each week. People always share how comforting it is to receive the texts. Is this something that might feel easier for you right now?

Here are some suggestions for introducing text support to men.

A lot of men find our text service helpful - it's private, you can read the messages when you're ready, and they give you practical tools to deal with grief.

Our text service is pretty straightforward - we'll send you messages that explain grief and give you concrete ways to handle it. You read them when you're ready.

Some people aren't ready to talk yet, and that's fine. Our text service is simple - no groups, no phone calls, just messages you can read on your own time.

Not everyone wants to sit in a group or talk to someone. Our texts are straightforward support - we send them, you read them when it works for you.

Here are some things you might say when someone is transitioning out of counselling.

As our time together comes to a close, our texting service is a great way to receive ongoing support this year. Messages are gentle and help you reflect and cope as you grieve. It's another way to stay connected. The texts will continue for the next year at no cost.

As we wrap up our sessions, know that we can continue to support you through our texting service. It's an easy way to keep getting support and reminders that we're here and you're not alone.