I was 27 when my sister Sarah died. My mother is a hospice nurse and my father is a funeral director so I grew up knowing exactly what kinds of grief support were available in my rural community. None of those things felt right for me, but I knew that Sarah would insist I get support, so when I found Grief Coach on Instagram I decided to try them out. I find the personalised texts incredibly helpful. I really like that I don't need to make a conscious decision to block out time to read a grief support book or attend a group. Instead text messages come directly to me, personalised for my circumstance. They give me a reason to pause and think about Sarah and how I'm feeling.

Losing my Dad turned my life upside down. I didn't know what to do, I didn't know how to handle my emotions. When other people forgot that I was grieving, Sue Ryder Grief Coach helped me understand this journey I'm on, and that it's okay to feel all the emotions I was feeling. With texts specifically for me and the loss of my Dad, I felt a sense of comfort. I was also able to add my husband to the service so that he could better understand what I was going through and how to help me. We were able to have open conversations about grief. I wasn't in this alone, and all of my feelings were valid.

There is nothing that helps you prepare your 23-year-old daughter to be a pallbearer for her best friend, and then subsequently grieve that loss. Enter Sue Ryder Grief Coach. It was an incredible service that had a powerful and positive impact on how I could understand and actually help my daughter. Thank you for this service. I hope to never need you again but I continue to recommend you to friends and you will be my first stop should I need grief guidance again.

Sue Ryder Grief Coach texts really helped normalise the grieving experience. As a newly grieving person, I was looking everywhere for the algorithm or "key" to how long this would last or what I would experience. Sue Ryder Grief Coach helped me stop obsessing about what the itinerary was going to be and to just experience my experience. I also loved that it was a year of text support because people tend to stop checking in after about 2 months. So so helpful. Thank you so much for developing Sue Ryder Grief Coach.

Grief Coach is excellent. Both my daughter and I get weekly texts - hers focused on grief and the grieving process and mine are written to help me support her. We both find them very supportive and reassuring which I find quite surprising coming from a faceless source. The messages are personalised using everyone’s given name which I really like. I particularly like the fact that I can access the messages on my mobile and dip in and out wherever I am - waiting at the hairdressers, sitting in a cafe etc. It feels like the author has their arm around me.

Sue Ryder Grief Coach has helped my husband be more aware of what I might be feeling, and understand why things are affecting me. The messages are helping me, and also helping him to be patient and understand that grief is a long process.

My friend's daughter just died unexpectedly. Even though I work in traumatic grief and death, this is one time I needed guidance. The Sue Ryder Grief Coach messaging programme is exactly what I needed, and has helped me to support my friend. This is a game changer for helping us to help others as they grieve.

One of the things I love about Sue Ryder Grief Coach is that it’s non-invasive. My team can be in regular touch with the families we support, without it being awkward. I am also glad that we can customise some of the text messages, so that they come specifically from our hospice.

The text messages I receive make me feel as if someone I trust—someone who has gone through this themselves—is speaking directly to me. It’s not generic. The messages are personal and thoughtful; they help me to process my grief and keep my Dad in my heart.

I'm supporting my Mum who is 3000 miles away. The Sue Ryder Grief Coach messages are helping me connect with her and understand the grieving process that she's been doing through, even though I'm not there to experience it first hand.

Texting grief support to grievers AND texting tips and resources to their circle of friends is one of the best things ever. Seriously! Sue Ryder Grief Coach will change bereavement and healthcare. I'm walking proof.

My wife added me to her Sue Ryder Grief Coach subscription, when our close friends lost their baby. I'd never lost someone close to me before so wasn't sure how to help. The Sue Ryder Grief Coach messages have been invaluable in helping me understand what our friends are experiencing, and suggesting ways that I could help them in a way they needed, but didn't know how to ask for.

I've been using Sue Ryder Grief Coach for a few months, and the text messages that come through couldn't be more thoughtful, hopeful and encouraging. I've also added a few people to my subscription, who wanted to support me after the loss of my Dad, and they tell me the messages they've received have given them practical suggestions about ways to reach out to me.

Thank you for being the support I didn't know I needed. I think I would have felt so alone and inept if I didn't have this education/support. I have given this info to my friends and family and encouraged them to join. Thank you again. You are very valuable.

Friends and family want to provide support but they don’t always know how to do it. Sue Ryder Grief Coach provides easily accessible grief support via text to those who have suffered a loss AND their support network. Sue Ryder Grief Coach is there to help them. As a widow myself, Sue Ryder Grief Coach has been an instrumental part of my grief support.

One thing I love about Sue Ryder Grief Coach is how it provides the family and friends of the grieving person with insights, tips, and valuable information on how to help when many do not know what to do or how to to help. Sue Ryder Grief Coach also provides support without grievers needing to go out and find it themselves. Texts come to them. Especially for men, who may want more support but don't get it because of social stigma surrounding grief, that is so important.

Sue Ryder Grief Coach not only provides me—the griever—with support, but it also sends those closest to me reminders and suggestions on how to show up during my grieving process. Without anyone feeling bombarded with messages, we are all given gentle nudges and caring lifts. Sue Ryder Grief Coach is especially great for those who might not be sure what to say or do and for grievers who might be wondering if what they're feeling is 'normal.'